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Pricing

Product Pricing

SureClinical CTMS Dashboard

Managing clinical trial projects is complex enough – that’s why we offer our clients simple to understand pricing and policies.   Our subscription based offerings are designed to let you focus on managing your project.  

Find out how Going Digital with SureClinical can help your organization pursue the fastest path to success.

SureClinical CTMS Dashboard
CTMS Pricing

Automate Project Management Tasks

SureCTMS Cloud Application Pricing FAQ

Q: What modules are included with SureCTMS?

A: Regardless of the CTMS application package that you select for your clinical trial study, each SureCTMS application package includes the same rich set of CTMS cloud options, with support for multi-currency finance, zero-footprint web, mobile and desktop clients, Adobe Digital Certificate Signing, Workflows and more.

Q: What is the fee to setup a new study with SureClinical?

A: Unlike other vendors who charge thousands of dollars and take months to setup a study, we don’t charge any fees for standard study startup — you can create a new study in as little as five minutes with our cloud.

Q: I have multiple clinical studies.  What is the fee for multiple studies in your CTMS?

A: We allow you to setup multiple studies with SureCTMS.   With our standard license, there is no fee to setup additional CTMS studies.   If you use other applications in our unified application suite within your CTMS, you may be invoiced for the additional applications that are activated.

Q: How many CTMS users can I have for a study?

A: With SureCTMS, we provide you with a base number of users who can access all of your studies.  As you need additional users, you simply add them and you will automatically be invoiced.  If you can forecast the number of users over multiple years, you can take advantage of our multi-year volume discounts.

Q: How many sites can I have for a study?

A: Our SureCTMS application is based on the number of users on your internal instance, not the number of sites.  You can add as many sites as you want to.  

Q: Do I need to buy Adobe digital signing certificates?

A: SureClincal provides digital signing certificates from Adobe for each CTMS named user.   We provide two types of certificates:  High-trust digital signature certificates that are validated on trust lists for up to 15 years, or our standard certificates.  Other free digital signing certificates on the market are only valid for a year, and then they expire, which isn’t consistent with the retention period of clinical documents. We believe this higher trust level is what discriminating clinical practitioners both desire and need to comply with varying regulations across geographies.

Q: Are there overages or hidden fees?

A: In most cases SureClinical provides plenty of space for you to run your studies without any additional fees. However, if you approach or exceed space or bandwidth limits, we may proactively reach out to you to increase your resource utilization package.

Q: What happens at the end of my study?

A: With our CTMS application, your project data remains on our cloud as long as you maintain your subscription.    Our goal is that you see the value in maintaining SureClinical’s cloud service for all of your clinical trial needs. This is our commitment to you.

Q: What are the SureCTMS training options?

A: SureClinical believes that training your staff is critical to your success using our clinical trial applications, and user training is also required by the FDA under 21 CFR Part 11 for compliance. We provide multiple training options including on-demand video training, webinars and live training.  Given the size and complexity of your engagement, we tailor different training packages to fit your needs. All trainees receive a certificate of training completion. We also provide additional services from advance configuration, process re-engineering, form development and program management, to name a few.

ETMF Pricing

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SureETMF Application Pricing FAQ

Q: What features are included with each eTMF application package?

A: Regardless of the eTMF application package that you select for your clinical trial study, each eTMF application package includes the same rich set of eTMF cloud options, with support for multi-channel content capture, Adobe digital certificate signing, automated document completion via workflows and web portals, required document tracking, zero-footprint web, mobile and desktop clients and much more.

Q: What is the fee to setup a trial with SureClinical?

A: Unlike other vendors who charge thousands of dollars and take months to setup a study, we don’t charge any fees for standard study startup — you can create a new study in as little as five minutes with our cloud.

Q: I have multiple clinical studies.  Can I have multiple eTMF studies running concurrently? 

A: Yes.  We allow you to select application packages based on the size and phase of your clinical trial need.  You can mix application packages based on your needs and manage them centrally from our cloud based console.  Regardless of the packages that you select, you get the same feature set for all packages, from a small starter study all the way to a mega-study with thousands of study subjects.

Q: How many studies can we conduct with each SureETMF package?

A: Each package is priced for a single study with a specified number of clinical sites. You can add new studies easily on your own with the click of a button at any time. You will only be invoiced for studies that are activated.

Q: How many users can I have for a study?

A: When you start a study it’s often difficult to estimate how many users you will have, making it difficult to budget. With SureClinical eTMF, we don’t limit the number of users for a study.

Q: How many sites can I have for a study?

A: Each SureETMF application packages includes licensing based on the number of sites per study. If you need more sites than we provide for the eTMF application package that you select, you can add additional sites or you can upgrade for a fee (does not apply to the starter package, eTMF 100).

Q: What is the minimum study term?

A:  SureClinical works with our customers to offer flexible licensing terms that work for your organization.  Typical minimum study terms are one year for Phase 2-3.  We’d love to tell you more about our products and packaging. When we get in touch, we will work to create a solution that’s just right for you.

Q: Do I need to buy Adobe digital signing certificates?

A: SureClincal provides digital signing certificates from Adobe.  We provide two types of certificates:  High-trust digital signature certificates that are validated on trust lists for up to 15 years, or our standard certificates.  Other free digital signing certificates on the market are only valid for a year, and then expire, which isn’t consistent with the retention period of clinical documents. We believe this higher trust level is what discriminating clinical practitioners both desire and need to comply with varying regulations across geographies.

Q: Are there overages or hidden fees?

A: In most cases SureClinical provides plenty of space for you to run your studies without any additional fees. However, if you approach or exceed space or bandwidth limits, we may proactively reach out to you to increase your resource utilization package.

Q: What happens at the end of my study?

A: Unlike other cloud vendors, we make it very simple to export your documents and metadata from your eTMF at any time. However, if you maintain your subscription, you can start a new study and can continue to access completed studies in perpetuity.  For completed studies that you wish to lock from further editing, we offer SureArchive, which provides long-term cost-effective cloud storage for access by inspectors, auditors and stakeholders via a portal.   Our goal is that you see the value in maintaining SureClinical’s service for all of your regulatory document needs. This is our commitment to you.

Q: What is SureArchive?

A:  SureArchive is a secure Part 11 compliance validated cloud-based ETMF archiving service for completed studies.  It offers web access to documents, reports, medical images and the SureETMF audit trail for the completed study.   Any named user can access SureArchive, such as internal team members or even agency inspectors or auditors.   SureArchive has a pre-defined limit of three named users per study archive.   SureArchive offers full use of SureETMF for three months or until you lock your study, whichever occurs first.  At study lock your ETMF archive becomes read only.  Additional SureArchive users can be added for a fee; please contact us for a quote.

Q: Can I migrate documents or data from a different ETMF vendor to SureArchive?

A:  Yes.  Whether you have paper documents or data from another ETMF vendor, SureClinical can help you migrate your existing ETMF data to our cloud archiving service.  SureArchive migration and QA services are available through our clinical concierge services team. Please contact us for a quote.

Q: What are the SureETMF training options?

A: SureClinical believes that training your staff is critical to your success using our clinical trial applications, and user training is also required by the FDA under 21 CFR Part 11 for compliance. We provide multiple training options including on-demand video training, webinars and live training.  Given the size and complexity of your engagement, we tailor different training packages to fit your needs. All trainees receive a certificate of training completion. We also provide additional services from advance configuration, process re-engineering, form development and program management, to name a few.

QMS Pricing

Unified Quality Management Cloud

SureQMS Application Pricing FAQ

Q: What features are included with each QMS application package?

A: Regardless of the QMS application package that you select for your clinical trial study, each SureQMS application package includes the same rich set of QMS cloud features, with support for web-fillable forms and Adobe Digital Certificate signing and more,  all available via our zero-footprint web, mobile and desktop clients.

Q: What is the fee to setup SureQMS with SureClinical?

A: Unlike other vendors who charge thousands of dollars and take months to setup a QMS, we don’t have a standard setup fee charge.  Our system is so easy to use that you can create and configure a new QMS system for your organization in as little as five minutes with our setup wizard.

Q: How many users can I have for my organization?

A:  We provide you with a base number of users.  As you need additional users, you simply add them and you will automatically be invoiced.  If you can forecast the number of users over multiple years, you can take advantage of our multi-year volume discounts.

Q: Do I need to buy Adobe digital signing certificates?

A: SureClincal provides digital signing certificates from Adobe.  We provide two types of certificates:  High-trust digital signature certificates that are validated on trust lists for up to 15 years, or our standard certificates.  Other free digital signing certificates on the market are only valid for a year, and then expire, which isn’t consistent with the retention period of clinical documents. We believe this higher trust level is what discriminating clinical practitioners both desire and need to comply with varying regulations across geographies.

Q: Are there overages or hidden fees?

A: In most cases SureClinical provides plenty of space for you to run your studies without any additional fees. However, if you approach or exceed space or bandwidth limits, we may proactively reach out to you to increase your resource utilization package.

Q: What are the SureQMS training options?

A: SureClinical believes that training your staff is critical to your success using our clinical trial applications, and user training is also required by the FDA under 21 CFR Part 11 for compliance. We provide multiple training options including on-demand video training, webinars and live training.  Given the size and complexity of your engagement, we tailor different training packages to fit your needs. All trainees receive a certificate of training completion. We also provide additional services from advance configuration, process re-engineering, form development and program management, to name a few.

Platform Pricing

Enterprise Collaborative Platform for Health Sciences

SurePlatform Enterprise Pricing FAQ

Q: What features are included with the SurePlatform package?

A: SurePlatform Enterprise is a Part 11 compliance validated platform for content signing, sharing, completion and collaboration.  SurePlatform Enterprise can be licensed on a named-user basis for everyone in your enterprise.   SurePlatform includes access to the following for each named user:

SureEsign Enterprise – Part 11 Adobe Certificate signing for cloud, mobile.  

SureEsign Enterprise user account types:  Two signing plans are available – they are similar to cell phone plans:

Unlimited user accounts get an unlimited number of documents to sign each year, with the right to send documents for signing to an unlimited number of recipients (subject to our reasonable use policy).     

Transaction user accounts:  This plan is designed for those who only need to sign 2-3 documents per year.  Similar to buying prepaid cell phone minutes, your organization purchases a block of prepaid digital signing transactions.  

 SurePortal – Complete, capture, collaborate, esign documents, web fillable forms and surveys.

SureDrive – Part 11 compliant cloud content management with multi-channel content capture and workflows.

SureSurvey – Web based Surveys and web fillable PDF forms

SureLearn – Learning Management System with on-demand videos, certifications and training records

SureWorkflow – Libraries for process automation using BPMN standard interoperable workflows 

SureCompliance – Compliance portal for QA audits and vendor qualification of SureClinical

SureAPI – Application Programming Interface support.  

Q: What is the fee to setup SurePlatform?

A: Unlike other vendors who charge thousands of dollars and take months to setup a Part 11 compliance validated enterprise collaboration platform, we don’t have a standard setup fee charge.  Our system is so easy to use that you can create and configure your new system for your organization in as little as five minutes with our setup wizard. 

Q: Do I need to buy Adobe digital signing certificates?

A: SureClincal provides digital signing certificates from Adobe for each named user.  We provide two types of certificates:  High-trust digital signature certificates that are validated on trust lists for up to 15 years, or our standard certificates.  Other free digital signing certificates on the market are only valid for a year, and then expire, which isn’t consistent with the retention period of clinical documents. We believe this higher trust level is what discriminating clinical practitioners both desire and need to comply with varying regulations across geographies.

Q: Are there overages or hidden fees?

A: In most cases SureClinical provides plenty of cloud storage space and signing services for your team without any additional fees. However, if you approach or exceed space, bandwidth or signing transaction limits, we may proactively reach out to you to increase your resource utilization package.

Q: What are the SurePlatform training options?

A: SureClinical believes that training your staff is critical to your success using our clinical trial applications, and user training is also required by the FDA under 21 CFR Part 11 for compliance. We provide multiple training options including on-demand video training, webinars and live training.  Given the size and complexity of your engagement, we tailor different training packages to fit your needs. All trainees receive a certificate of training completion. We also provide additional services from advance configuration, process re-engineering, form development and program management, to name a few.

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